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From 1st January 2024 you are entitled to 5 days Statutory Sick pay from your employer.
Social Welfare need to be informed if you have used up all or part of these sick days when you are applying for Illness Benefit. Your TRO will have this information.
Once you have availed of these 5 statutory days any subsequent application for Illness Benefit will be paid after 3 waiting days.
An Illness Benefit from can be obtained from your local GP or Intreo office. Alternatively you can apply online through MyWelfare. If your claim is declined please send the statement you received from social welfare to your local payroll department.
A list of payroll departments can be found here: 
https://hse.microsoftcrmportals.com/knowledgebase/article/KA-01275/en-us